Privacy Policy

Effective Date: Oct 16, 2025

Last Updated: Oct 16, 2025

1. Introduction

Thrive.one (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, access our online platform, or use related services (the “Services”). By using the Services, you consent to this Privacy Policy.

2. Compliance Framework

Thrive.one complies with:
(a) PIPEDA and applicable provincial privacy laws, including British Columbia's Personal Information Protection Act and Quebec’s Law 25;
(b) GDPR (EU/EEA);
(c) CCPA/CPRA (where applicable); and
(d) CASL for commercial electronic messages.
International data transfers are safeguarded using GDPR Standard Contractual Clauses or adequacy decisions.

3. Data Protection Officer

We have appointed a Data Protection Officer responsible for privacy compliance and inquiries.
Contact: support@thrive.one
Address: Thrive.one, Vancouver, British Columbia, Canada

4. Information We Collect

Personal Data: name, email, phone, billing details, credentials.
Usage Data: IP address, browser, device identifiers, access times, referrer URLs.
Cookies and Analytics: cookies, pixels, and similar technologies.
Third-Party Integrations: data from integrations you connect (e.g., Google, Slack, payment processors).

5. How We Use Information

We use personal information to:

  • Provide, maintain, and improve the Services
  • Authenticate and manage accounts
  • Process transactions and payments
  • Communicate service updates and support
  • Comply with legal obligations
  • Detect and prevent fraud, abuse, or security incidents

Marketing messages are sent only with explicit consent and can be withdrawn at any time.

6. Data Sharing

We share personal information:

  • With service providers (hosting, analytics, communications, payments) under confidentiality obligations
  • With legal authorities where required by law or to protect rights
  • In connection with business transfers (e.g., merger or acquisition) with appropriate notice

We do not sell or rent personal information.

7. International Data Transfers

Personal information may be processed outside your home country, including in the United States. Where required, transfers are based on GDPR Standard Contractual Clauses or other recognized safeguards to ensure an adequate level of protection.

8. Data Retention and Security

We retain personal information only as long as necessary for the purposes described or as required by law.
We implement technical and organizational measures — including encryption, access controls, and secure hosting — to protect information from unauthorized access, alteration, disclosure, or destruction.

9. Your Rights

Subject to applicable law, you may request:

  • Access, correction, or deletion of your data
  • Restriction or objection to processing
  • Data portability

You may withdraw consent to marketing at any time.
We respond to verified requests within 30 days.
You may lodge a complaint with the Office of the Privacy Commissioner of Canada or your local supervisory authority.

10. Children’s Privacy

Our Services are not directed to children under 13 years of age, and we do not knowingly collect their personal information.

11. Updates to this Policy

We may update this Privacy Policy from time to time. The most current version will be posted on our website with an updated effective date.

12. Contact Us

Email: support@thrive.one
Address: Thrive.one, Vancouver, British Columbia, Canada

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